CODE OF CONDUCT

Haven Arc Community Guidelines A gentle space for honest reflection, meaningful connection, and growth. Haven Arc was created to be a place where people can slow down, reflect, express themselves, and connect with others. You don't have to have everything figured out here. You just have to help us keep the space safe enough for everyone to show up honestly. 1. Lead With Grace Treat people with kindness, patience, and respect. We may have different experiences, beliefs, backgrounds, opinions, and perspectives. Disagreement is okay. Disrespect isn't. Before responding to someone, ask yourself: "Would I want someone to speak to me this way?" 2. This Is a Judgment-Free Zone — Not a Harm-Free Zone You are welcome to share your experiences honestly. You don't have to pretend everything is perfect. At the same time, Haven Arc is not a place for threats, harassment, bullying, intimidation, or content intended to harm another person. 3. Share With Intention Journal honestly, but remember that community posts may be seen by other people. Avoid sharing: * Your home address * Phone numbers * Passwords * Financial information * Private information belonging to another person * Information that could put you or someone else at risk If you choose to post anonymously, remember that "anonymous" refers to how your post may be displayed to the community. It does not necessarily mean Haven Arc cannot associate the submission with your account. 4. Respect Other People's Stories Someone else's experience belongs to them. Don't: * Screenshot and share someone's vulnerable post without permission * Share another member's personal information * Mock someone's experience * Diagnose another member * Tell someone what they "must" be feeling * Pressure someone to disclose more than they're comfortable sharing Listen before you try to fix. 5. Support — Don't Pretend to Be a Professional Encouragement is welcome. Professional impersonation isn't. Unless you are appropriately licensed and clearly representing yourself within the appropriate boundaries, please don't present yourself as a therapist, doctor, counselor, or other professional while giving advice to members. Even when sharing from personal experience, remember: What helped you may not be right for someone else. 6. Crisis & Safety Haven Arc is not an emergency or crisis service. If someone appears to be experiencing an immediate emergency, do not assume that Haven Arc moderators or community members will be able to intervene. For mental-health crisis support in the United States: **Call or text 988** for the Suicide & Crisis Lifeline. For an immediate, life-threatening emergency: **Call 911 or go to the nearest emergency department.** Please don't wait for a response from Haven Arc when immediate professional help is needed. 7. Faith & Beliefs Haven Arc may incorporate Christian faith, scripture, prayer, and spiritual encouragement. You are welcome to share your faith respectfully. Faith should never be used as a reason to shame, threaten, harass, or demean another person. You can share what you believe without attacking someone who believes differently. We encourage conviction without condemnation and encouragement without judgment. 8. No Harassment or Hate The following are not permitted: * Bullying * Threats * Targeted harassment * Hate-based attacks * Sexual harassment * Stalking * Doxxing * Impersonation * Repeated unwanted contact * Encouraging violence or harm 9. No Spam or Unwanted Promotion Please don't use Haven Arc primarily to: * Spam members * Promote unrelated businesses or services * Solicit money * Conduct scams * Recruit people for unrelated organizations * Repeatedly post promotional material without permission Haven Arc may provide designated opportunities for appropriate business or community promotion. 10. Respect Privacy What someone shares in a vulnerable moment deserves care. Don't take someone else's story outside the Arc without their permission. While Haven Arc cannot guarantee that another user will respect this guideline, violations may result in content removal or account restrictions. 11. Remember: You're Talking to a Real Person There is a human being behind the profile. You don't know everything someone is carrying. Pause before responding. Be honest without being cruel. Correct without humiliating. Encourage without controlling. And when in doubt, choose kindness. 12. Moderation Haven Arc may remove content, restrict interactions, suspend accounts, or take other appropriate action when these guidelines are violated. We may also take action when content presents a significant safety, privacy, legal, or community concern. Haven Arc cannot guarantee that every post, comment, message, or interaction will be reviewed immediately. Our Standard We don't expect perfection. We expect people to make an effort to create the kind of community they would want to enter themselves. Reflect. Connect. Grow. Welcome to Haven Arc.